In today’s competitive hiring environment, pressure to deliver secure, compliant, low-friction experiences to candidates is increasing. Consumers, especially in geographies with high digital ID adoption, expect identity checks to be as simple as unlocking their phone; and with deepfake attacks and synthetic worker scams on the rise, organizations expect higher completion rates without sacrificing trust.
To meet these demands, Veremark, a global leader in background screening and pre-employment verification, is now using Trinsic to power digital ID verification across more than a dozen geographies platform-wide.
Bringing mobile-first identity verification into background checks
By integrating Trinsic, Veremark has extended their identity verification capabilities with support for digital IDs, enabling candidates to verify their identity using secure, modern credentials directly from their mobile devices. By reducing reliance on uploading pictures of plastic ID documents, this upgrade has led to anywhere between 2x to 25x faster average session completions in 5+ countries.
For candidates, this means fewer drop-offs, less confusion, and a faster path to completing required checks. For Veremark’s customers, it translates into higher conversion rates, faster turnaround times, and stronger identity assurance at the start of the background screening process.
Improving completion rates without compromising trust
Traditional identity verification flows often introduce friction by asking users to upload images of their ID documents, re-enter sensitive information, and repeat steps that slow down the process. These challenges can lead to incomplete checks, delayed hiring, and frustration.
Trinsic’s digital ID gateway allows people who have a digital ID to skip the cumbersome document upload process, unlocking identity verification that is:
- Fast: Mobile-native verification reduces time spent completing identity checks
- Reliable: High-quality verification data improves confidence and reduces rework
- Scalable: Digital ID support allows Veremark to future-proof identity workflows as adoption grows
Veremark has deployed digital IDs across more than a dozen countries, with a particularly strong impact found in India, Philippines, and Brazil. These high-population, high digital ID adoption countries also happen to be target geographies for multi-national corporations’ global workforce. Whereas physical ID documents can become damaged, worn, and illegible, digital IDs are immune to the elements, ensuring high pass rates are maintained.
Integrating Trinsic did not require Veremark to change its existing IDV vendor–rather, Veremark can provide seamless digital ID experiences for those who possess a digital ID, and can continue using their existing IDV vendor for users who need to upload an ID document. This approach allows Veremark to deliver a verification experience that works better for everyone involved: candidates, customers, and internal operations teams alike.
“Veremark is setting a strong example of how modern identity verification can directly improve business outcomes,” said Riley Hughes, CEO at Trinsic. “Companies spend large sums on recruitment fees; a candidate’s first experience with their new employer should be as delightful as possible. Veremark is making that happen.”
A strong foundation for the future of digital identity
As governments and organizations continue to adopt digital credentials, the ability to verify identity using trusted digital IDs will become an essential part of background screening. Veremark’s use of Trinsic’s identity infrastructure positions them to take advantage of these developments, without rebuilding systems or disrupting existing workflows.
By relying on Trinsic’s software, Veremark can focus on what they do best: helping organizations hire faster and more confidently, while delivering a seamless experience for candidates worldwide.
