Credential exchange is when an organization issues or verifies a credential. It is “exchanged” when it goes from one party to another. For example, when an issuer sends a credential to a person’s wallet, or when someone verifies a credential from someone’s wallet.

No, we do not. We used to charge for DIDComm, but now we charge for credential exchange. The reason for the change was to simplify our pricing model and thus make self-sovereign identity more accessible.

That depends on your use case. How many credentials will you issue? How many will you verify? If you’d like to talk with our team about your use case or about volume discounting, go ahead and contact us! If you’d prefer not to talk to another human, we recommend starting with a low-cost plan and upgrading from there.

Our developer community loves that Trinsic aligns our interests with yours so that we only make money if you get value from our product. We grow with you as you scale, so you never overpay. One developer said it well when he said, “It’s impossible for me to lose money!”

First off, congrats on getting more usage than you expected! We definitely don’t want to discourage that. So we’ve made it easy for you—we just automatically upgrade your account to the next subscription level. You’ll be billed at the new subscription level the following month (or, if you’re billed annually, you’ll be charged a prorated fee). If you don’t want us to automatically upgrade you, you can opt out in your account settings.

Yes! You can easily opt out of automatic upgrades in your account settings. Along with this, you’ll also have a usage limit. So if you opt out of automatic upgrades, your usage will be restricted when you reach your limit.